SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds Need help with a complaint? AskGamblers

But recently I have only won $30 in one roulette spin but after that I have lost most of the time. At the beginning I used to lose a lot then I got lucky a few times with a few dollars that I made into $47 and another time to $59. Regardless of the bonus outcome, I would expect a clear and timely response—especially when my funds are restricted and I am unable to withdraw them without wagering. Support also confirmed that the issue was escalated to the promotions team, so it was not treated as a simple user error. I received the email only a few hours after the promotion started, so this was not an issue of missing a deadline or activation.

I used casinos not on gamstop the minimum at all times, even when I can afford to spend more. Only if I can spare some extra $20 or more, then I would play on new games or other games, because ‘unfamiliar’ games are highly unpredictable and chances are you’d lose your money soon enough! Same principle applies for both land-based and online casinos! More importantly, the issue was escalated and I was told I would be contacted, but I have not received any follow-up at all and had to return to chat multiple times myself over several days. In all those cases, any additional deposit to make up the shortage wouldn’t work, as the minimum required amount must be made in one single deposit.

20 bucks are not going to last long in a landbased casino im afraid. Depends, are you playing with Straight Cash? Is $ 20 enough to bring to the casino?

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(Why so much?) Has anyone played in such a casino and withdrawn money from it? They totally destroyed the high street bookmakers roulette games here in the UK when they enforced a £2 per spin max bet, I mean thats like 10p per number if you want to play half the board … In my years of gambling I only ever deposited £20 or less at a time but as Fiekie said it would be better with a bonus added to it. So I think $20 is enough, I sometimes even try to find ones with 10 or 15 euro minimum these days lol.

If the deposited amount isn’t much, say between GBP/EUR/USD, I would simply drop the issue and play on without the bonus. The promotion clearly stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies. I got the exact same offer last week from one of their partner casinos and it had a very short window to claim the bonus, like 24h, so perhaps you missed the deadline. If a $30 minimum was required, it would have been clearer and more transparent to state that directly in the promotion rather than accepting deposits that do not qualify. In this case, the promotion stated that any deposit amount qualifies and that there is no minimum deposit, yet after my deposit was accepted, I was told a separate minimum applies.

SpinsUp Casino Accepted Deposit But Denied Bonus And Restricted Funds

I am not comfortable being required to wager my own deposit just to withdraw it. I contacted support immediately, and the issue was escalated, however I did not receive any follow-up or update from the promotions team for several days and had to follow up myself. My deposit was accepted, but the bonus was not applied.

• I used the minimum at all times, even when I can afford to spend more.
• 20 bucks are not going to last long in a landbased casino im afraid.
• I’ve seen this trick used by a lot of fake crypto casinos lately.
• Regardless of the bonus outcome, I would expect a clear and timely response—especially when my funds are restricted and I am unable to withdraw them without wagering.
• Support also confirmed that the issue was escalated to the promotions team, so it was not treated as a simple user error.

Most online casinos only require the minimum deposit. With crypto casinos, it can even be much worse – the player would be required to make ADDITIONAL DEPOSITS after that first initial deposit just to get the account fully verified and ready for withdrawal processing! I understand that many casinos have minimum deposit requirements, and I’m not disputing that in general. There are few casinos with a small minimum deposit of 5 dollars like Trada casino. I was later informed by support that a separate minimum deposit requirement applies, which contradicts the promotion stating no minimum deposit. Hello Friends, do any legitimate casinos ask for a $100 deposit for account verification after giving a bonus?